University Phones Are Down, But Here's Help for Students

North Carolina A&T is experiencing widespread interruption in campus phone service affecting both incoming and outgoing calls from university landlines. Technicians working on the matter do not yet have a timeframe for when service will be fully restored.

In light of that, we are encouraging students with needs from any of our student service offices, such as Academic Advising, Housing & Residence Life and Financial Aid, to reach out via e-mail. A list of e-mail contacts for academic representatives with each A&T college or school who can assist with registration is also listed below. 

Students are also encouraged to use the FAQ below for answers to commonly asked questions regarding registering for class, and below that, links to commonly accessed sites with supporting information. A&T’s Employee Directory may be used to look for faculty and staff of the university.

Please visit the A&T website often and monitor your university e-mail account for further information regarding the A&T phone service outage and when services will be restored.

Frequently Asked Questions Around Enrolling for the Fall 2022 Term

1. I need assistance registering for courses or with my PIN, who should I contact? Click here for a list of academic advisors that are available to help by academic department: https://www.ncat.edu/registrar/academic-calendar-pdfs/2022-summer-advisors.pdf
2. I reached out to the academic advisor but have not heard back. What should I do? We ask that you allow 24-48 hours for University personnel to respond to your inquiry. 
3. How do I locate contact information for my academic department? Contact information is available via the university website and the Employee Directory.
4. How do I change my major? Please work with an academic advisor/department chairperson to determine if you meet the requirements for your new major. After doing so, your advisor will complete the Change of Major form, get the necessary signatures, and submit to the Office of the Registrar.
5. When are bills due for Fall 2022? Bills are due on August 9, 2022, no later than 5pm. For additional information or questions regarding billing,  please click here, or stop by Dowdy Administration Building, Suite 1.
6. When is the admissions application for Spring 2023 and Fall 2023 available?The Spring 2023 and Fall 2023 will be available on August 1, 2022, via www.ncat.edu, and Common App.
7. When is move-in day? Move in day for continuing students is on August 15th. For new students, the date is August 13th. 
8. Where can I find a listing of important dates for Fall 2022? Our academic calendar is available here.
9. I have transfer credits that are not showing on my transcript. What do I do? Please verify that the transcript has been received by the Office of Undergraduate Admissions by contacting uadmit@ncat.edu. If so, contact the Office of Transfer Articulation at articulation@ncat.edu to have credits applied.
10. Why hasn't my financial aid or scholarship been applied to my balance? For inquiries regarding financial aid or scholarships, please contact the Office of Financial Aid and Scholarships at finaid@ncat.edu. 
11. I completed my FAFSA, how do I accept my loans? Once you have been awarded a loan and you determine that you would like to accept your loan, you must accept your loans on-line via Aggie Access Online.
12. I cannot access my NCAT email, because my passwords do not work. If you cannot access your NCAT email, and you have attempted a password reset, please contact IT Support at 336-334-7195.

Key Links for Additional Information

• Residency Concerns (In-state vs. Out-of-State): https://ncresidency.cfnc.org/residencyInfo/
• Financial Aid: https://www.ncat.edu/admissions/financial-aid/index.php
• Medical Records/Student Health Insurance: https://www.ncat.edu/campus-life/student-affairs/departments/health-services/index.php
• Treasurer’s Office (Billing): https://hub.ncat.edu/administration/business-and-finance/comptroller/treasurers-office/index.php
• Aggie One Card (Student Identification)  https://www.ncat.edu/campus-life/campus-enterprises/aggie-onecard/index.php
• Bookstore: https://ncat.bncollege.com/
• Meal Plans: https://www.ncatdining.com/
• Office of Accessibility Resources: https://www.ncat.edu/provost/academic-affairs/accessibility-resources/index.php
• Office of Counseling Services: https://www.ncat.edu/campus-life/student-affairs/departments/counseling-services/index.php